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Shipments and returns

We provide fast speed delivery to you.

Packages are generally dispatched within few weeks after receipt of payment and are shipped via airway express or sea transportayion . If you prefer delivery by other method, please contact us . Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order.

 

Delivery on the basis of Exwork/FOB/CIF: 

EXW(Ex-work)

Goods and risk pass to buyer including payment of all transportation and insurance costs from the seller's door. Used for any mode of transportation.

FOB Shanghai -Free On Board

Free on Board means that the JEFA delivers the goods past the ship’s rail at the Shanghai
port of shipment. This means that the buyer has to bear all costs and risks of loss or damage to the goods from that point on. The FOB term requires the seller to clear the goods for export. This term can be used only for sea or inland waterway transport. If the parties do not intend to deliver the goods across the ship’s rail, the FCA term should be used.  ( goods and risk pass to the buyer including the payment of all transportation and insurance cost once delivered on board the ship by the seller. Used for sea or inland waterway transportation.)

CIF-Cost, Insurance and Freight(named port of destination)

Cost, Insurance and Freight indicates that the JEFA delivers when the goods pass the ship’s rail at the port of destination. The seller must pay the costs and freight necessary to bring the goods to the named port of destination BUT the risk of loss of or damage to the
goods, as well as any additional costs due to events occurring after the time of delivery, are transferred from the seller to the buyer. However, in CIF the seller also has to procure marine insurance against the buyer’s loss of or damage to the goods during carriage.

We adopt factory inspection and on-site inspection. If the product passes on-site inspection, it will enter warranty period. The inspection conforms to the protocol signed by the two parties and product manufacturing standard. Any kinds of third party inspection is acceptable. Warranty period is 18 months after receiving the goods or 12 months after operation. If there are quality problems within warranty period, the supplier is responsible for solving problems in time at any time. If failure and potential safety hazard appear during operation because of designing defect, the supplier will improve the equipment for free.